Privacy Policy

1. Introduction

WineBlind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wine tasting education application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information and preferences
• Wine tasting notes and practice results
• Communication preferences
• Payment information (processed securely through third-party providers)

2.2 Usage Information

We automatically collect certain information about your use of the Service, including:

• Device information (device type, operating system, browser type)
• IP address and general location information
• Usage patterns and feature interactions
• Performance data and error logs
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information from third-party services, such as:

• Authentication providers (Google, Apple, etc.)
• Payment processors
• Analytics services
• Social media platforms (if you choose to connect)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Personalize your experience and content
• Track your progress and provide feedback
• Process payments and manage subscriptions
• Send you important updates and notifications
• Respond to your questions and support requests
• Analyze usage patterns to improve our Service
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud hosting and infrastructure services
• Payment processing services
• Analytics and monitoring tools
• Customer support platforms
• Email and notification services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.4 Aggregated Data

We may share aggregated, anonymized data that does not identify individual users for research, analytics, or other purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our Service

You may request deletion of your account and associated data at any time through your account settings or by contacting us.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You can access and download your personal information through your account settings.

7.2 Correction and Updates

You can update your profile information and preferences at any time.

7.3 Deletion

You can delete your account and associated data through your account settings.

7.4 Opt-out

You can opt out of marketing communications and certain data collection practices.

7.5 Cookies and Tracking

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@wineblind.co
• Address: [Your Business Address]
• Phone: [Your Phone Number]